Privacy Policy

Magic City Moving Totes
Trussville, AL 35173

Effective Date: 07/04/2026
Magic City Moving Totes ("we," "our," or "us") respects your privacy. This policy explains how we collect, use, and protect your information.

INFORMATION WE COLLECT

When you place an order or contact us, we may collect:
• Name
• Email address
• Phone number
• Delivery and pickup address
• Payment information - Venmo or in-person cash payment

HOW WE USE YOUR INFORMATION

We use your information to:
• Process and fulfill your rental order
• Coordinate delivery and pickup
• Communicate with you about your rental
• Send invoices, receipts, and updates

PAYMENT PROCESSING

Payments are securely processed using the payment methods offered by Magic City Moving Totes. We do not store complete payment card information.

SHARING YOUR INFORMATION

We do not sell or rent your personal information. We may share information only when necessary to:
• Complete your rental service
• Comply with legal obligations

INFORMATION RETENTION
We retain customer information only as long as necessary to provide our services, maintain business records, comply with legal obligations, and resolve disputes.

DATA SECURITY

We take reasonable steps to protect your information, but no system is 100% secure.

YOUR RIGHTS

You may request access to or deletion of your personal information by contacting us.

CHANGES TO THIS POLICY

The latest version of this Privacy Policy will be posted on our website or provided upon request.

CONTACT

If you have any questions about this policy, contact:

James Buxton
Owner
Magic City Moving Totes
Trussville, AL
hello@magiccitymovingtotes.com
205-218-1557